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Privacy policy

Effective Date: October 2025
Last Updated: October 2025

1. Introduction

At Blokovia™ (“we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, or interact with our products and services in the United States.

2. Information We Collect

  • Account Information: Name, email, phone number, shipping/billing address, and login credentials.
  • Payment Information: Processed securely by third-party providers (e.g., Stripe, PayPal). All transactions are encrypted using Secure Sockets Layer (SSL) technology. We do not store or have access to your full credit card details.
  • Device & Usage Data: IP address, browser type, operating system, referring URLs, and site activity through cookies or analytics tools.
  • Marketing Preferences: Information related to email or SMS subscription status.
  • Customer Support Data: Messages, inquiries, or feedback you send to us.

3. How We Use Your Information

  • Processing and fulfilling orders.
  • Managing user accounts and providing customer support.
  • Sending order confirmations, promotions, or newsletters (only with your consent).
  • Improving website performance and personalization.
  • Analyzing website usage through cookies and third-party analytics tools (e.g., Google Analytics, Meta Pixel).
  • Complying with legal obligations and preventing fraud.

4. Cookies and Tracking Tools

  • Enable essential website functions (e.g., cart, checkout).
  • Analyze traffic and visitor interactions.
  • Deliver personalized advertisements and measure performance.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Marketing Communications

If you opt in, we may send you marketing emails or SMS messages about new products, promotions, or updates. You can unsubscribe anytime via the link in each message or by contacting us.

6. How We Share Your Information

We do not sell your personal data.

  • Service Providers: Shipping, payment processing, analytics, and marketing partners.
  • Legal Authorities: When required by law or to protect our rights.

7. Your Rights

  • Access, correct, or delete your data.
  • Opt out of marketing communications.
  • Request information on how we handle your personal data.
  • California residents have additional rights under the CCPA.

8. Data Security

We adopt reasonable administrative, technical, and physical safeguards to protect your information. Specifically, we utilize Secure Sockets Layer (SSL) encryption technology to ensure that your payment information and personal data are transmitted securely over the internet. While no online system is 100% secure, we continuously improve our protection measures to maintain the safety of your personal information.

9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
service@blokovia.com